
THE MAD CLAW PRIVACY POLICY
Last Updated: May 2025
At The Mad Claw, your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to protect it when you interact with us—whether by visiting our website, making a reservation, or communicating via text or email.
1. Information We Collect
We may collect the following information:
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Name, phone number, email address, and physical address
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Order or reservation details
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IP address, device type, and browser information
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Feedback or communication submitted through forms or surveys
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SMS opt-in preferences
2. How We Use Your Information
We use your information to:
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Process and confirm orders and reservations
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Respond to inquiries or service issues
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Send SMS or email updates (e.g. order status, guest recovery)
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Improve our services and guest experience
3. SMS & Text Messaging
By opting into text messaging, you consent to receive automated texts from The Mad Claw regarding your visit, promotions, or service follow-ups.
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Message and data rates may apply.
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You may opt out at any time by replying STOP.
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For help, reply HELP or contact us directly.
SMS consent is not shared with third parties or affiliates for marketing purposes.
4. Sharing of Information
We do not sell or share your personal data for marketing purposes. Your information is only shared with trusted service providers when necessary to deliver our services or when legally required.
5. Data Security
We implement industry-standard safeguards to protect your information. Access is limited to authorized staff only, and data is stored securely.
6. Your Rights
You have the right to:
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Request access to your personal information
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Update or correct your information
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Request deletion of your information
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Opt out of SMS or marketing communications
To make a request, contact us at info@themadclaw.com.
7. Children’s Privacy
We do not knowingly collect information from anyone under the age of 13. If we learn that a child’s information has been collected, we will promptly delete it.
8. Updates to This Policy
We may update this policy occasionally. All changes will be posted here with the updated revision date.
SMS Terms of Service
By opting into SMS from a web form or other medium, you agree to receive SMS messages from The Mad Claw. These may include order updates, reservation confirmations, service follow-ups, and limited-time promotions.
Message frequency may vary.
Message and data rates may apply.
To opt out at any time, reply STOP.
For help, reply HELP or contact us at info@themadclaw.com.
View our full Privacy Policy at https://www.themadclaw.com/privacy-policy.
9. Contact Us
For any privacy-related questions or requests:
📞 909-646-8880